Privacy policy.
A clear account of the information this website processes and the choices available to you.
Who is responsible for your information
Real Return Media is the responsible party for personal information processed through this website. Questions or requests can be submitted through our contact page.
Information we collect
When you contact us, we collect the information you choose to provide, including your name, email address, company, enquiry type and message.
Our hosting and security providers may process limited technical information such as IP address, browser type, request time and diagnostic logs to deliver and protect the website.
How we use information
We use personal information to respond to enquiries, evaluate potential commercial relationships, maintain website security, diagnose faults and improve the website. We do not use contact-form information for unrelated direct marketing without an appropriate lawful basis.
Service providers and transfers
Information may be processed by contracted hosting, email-delivery, form-delivery or analytics providers acting on our behalf. Some providers may process data in other countries. We take reasonable steps to select appropriate providers and safeguards.
Analytics
Google Analytics or Microsoft Clarity may be enabled to understand aggregate website use. These services load only when configured by the website operator. See the cookie policy for more detail.
Retention and security
We retain information only for as long as reasonably necessary for the purpose collected, legal obligations and legitimate business records. We apply reasonable technical and organisational safeguards, but no internet transmission or storage system is completely secure.
Your choices and rights
Subject to applicable law, you may request access to or correction of your personal information, ask for deletion where appropriate, object to certain processing, or raise a concern. We may need to verify your identity before completing a request.
Changes to this policy
We may update this policy when our services, providers or legal obligations change. The updated date on this page shows the latest published version.